Blackbear Support

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Blackbear Support

I'm a Client

I'm a Client

Here you can find more information about your experience with blackbear as a client.

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Signing up as a Client

Important Terminology

Manage Company

Creating and viewing your Company Profile

About Agreements

Roles & Permissions Explained

Invite Colleagues to join blackbear

Manage Active Users

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Account Settings

Changing your Email Address

Changing your Notifications Preferences

Changing your Password

Closing Account

Restore Account

Forgot Password

Viewing your invoices

Keep up to date with in-app notifications

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My Profile

Setting-up your Profile

Needs

Creating and managing Needs

Creating needs with AI

Assignments

Starting your First Assignment

Learn About the Assignment Meetings

Assignment Statuses Explained

Creating an Assignment

Editing an Assignment

Posting an Assignment

Canceling Post Request

Viewing Progress on Assignment

Adding a Collaborator

Working with purchase order (PO) numbers

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Solver Selection

Managing proposals on assignments

Deliverables

Viewing Draft Deliverables

Viewing Final Deliverables

Providing Feedback on Draft Deliverables

Rating & Feedback

The Blind Rating System

Rating a Final Deliverable

Getting Rated as Assignment Owner

Changing your Rating

Rating timeline of 10 weekdays

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Roles

Managing Roles